Questions about buying factory-direct home decor

No. DecoriQ is a B2B importer and sells only to businesses with a company and VAT number: homeware and decor shops, furniture and interior stores, textile shops, concept stores, retail chains, online sellers, interior brands, interior designers, hotels, promo agencies and distributors.

The supplier’s minimum shown on each product page, from one piece to 1000 pieces depending on the model. Products with your logo, colours or packaging start from about 300 pieces per model. Candles, textiles, glass, furniture and storage can be combined in one shipment.

Send your product list, links or the catalogue items you are interested in, and you receive a written delivered-price offer within 2 working days. Each product page also shows an indicative net “from” price per piece or set.

Yes. Samples are charged at cost and credited against your order. They reach the EU in 7–14 days; pre-production samples with your branding take longer.

A 30–50 % deposit on order and the balance before shipment, as a rule. Deferred terms are available for repeat clients by agreement.

Own-brand goods for the fourth quarter are ordered by June–July, because Christmas ranges must be in store by October–November and shops buy autumn and winter decor in spring and early summer. Spring and summer ranges are ordered by November–December, allowing for the factory holidays in late January–February.

From about 300 pieces per model, depending on the product and the branding method: a printed or woven label, an engraved logo, a gift box, or a custom glaze, colour or scent.

A fibre composition label under Regulation (EU) 1007/2011 in the language of the country of sale, plus GPSR details such as the importer’s name and address and a type or batch number. Care symbols are voluntary but retailers expect them. We print both with the order.

A declaration of compliance for each item, because they are food-contact articles under Regulation (EC) 1935/2004; ceramics also fall under Directive 84/500/EEC on lead and cadmium migration. We request the manufacturer’s migration test reports per item. Decorative-only pieces are labelled “not for food use”.

Safety warnings based on EN 15494 for every candle, and CLP hazard labelling for scented candles where the fragrance mixture requires it. EN 15426 and EN 15493 are used as voluntary references for sooting and fire safety; we request the fragrance supplier’s SDS and IFRA documents.

Yes. We inspect the goods before shipment for quantity, finish, labels and carton packing, and you get a report with photos.

No, DecoriQ is an EU importer, not a manufacturer. Partner factories make the products; EnjoyGroup Sp. z o.o. in Poland checks them, inspects the goods, imports them and is named as the EU importer on the label.

Typically 8–12 weeks from order to delivery in total. Sea or rail takes 25–45 days to Poland, air 7–12 days.

In inner boxes with dividers inside drop-tested master cartons; large mirrors and furniture go in crates or reinforced cartons. That manages breakage risk but cannot remove it, so the offer sets out how damage on arrival is recorded and settled.

No. DecoriQ imports the goods into the EU and delivers them to you cleared.

EU businesses outside Poland receive invoices with reverse charge; Polish companies are invoiced with Polish VAT.

Yes, to the UK, Switzerland and Norway. Local rules differ, for example on furniture and labelling, so we check documents for those markets separately.